ABSTRACT
The global economy was adversely affected due to the contraction in international trade volume during the epidemic. The health systems of many countries are on the verge of collapse. In the study, phone calls were made with the managers of 5 companies providing natural gas and mechanical infrastructure services in Istanbul, and the multi-criteria decision-making method was used. As a result of the findings, it was determined that companies operating simultaneously in many sectors with different customer types were not affected by the epidemic. In contrast, companies serving individual customers in a single area were negatively affected by the Covid-19 global epidemic, and one of the companies stopped its activities. While there is no shrinkage in industrial customers’ demands, companies serving only individual customers faced great challenges. This study aims to determine how the Covid-19 global epidemic affects companies providing natural gas and mechanical infrastructure services in Turkey. In this context, from the study, it was concluded that companies operating in the mechanical and natural gas infrastructure sector, which concentrate on a single field, were adversely affected by the global epidemic. © 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.